Since organisations are having to support a remote workforce under dramatically different circumstances this year there has been a little more activity in the IT Support portion of the market. There has been an emphasis on the optimisation of existing infrastructures and upgrading from legacy systems as business-critical projects for many organisations this year.
As more data centres are established around Ireland, there is likely to be a continued need for infrastructure engineers with this kind of experience. The growth in the use of tools such as e-signature, remote learning and video conferencing have encouraged a small amount of growth in support positions. The salaries haven’t changed to any great extent over the year.
Application support positions continue to lean more towards hands-on coding with a background as a software engineer being the most valued as having great technical depth. Salaries have been stable in this area throughout 2020 with a marginal amount of growth in Q3 and could well continue to move upwards into 2021.