Programme Manager Software Implementations
External client facing projects implementing an enterprise scale software product across a range of industry domains you will have oversight across multiple implementation projects and a team of project managers.
The role is equivalent to; Head of Projects, Head of Professional Services, PMO, Program Manager. You could even be an aspirational Senior Project Manager that is able to grow into this role.
Client engagement will be vital to the success of this role for you and your team, engaging throughout the pre-sales and post-sale process, all the way through the implementation and go-live and continuing the relationship into BAU support or into the next phase of software implementation.
This is a software company that has worked hard to create and really positive and colleaborative culture where each individual is valued. They have a very low rate of attrition and can offer well defined career progression. This opportunity has come about due to an internal promotion.
Role / opportunity:
• Programme Manager, Head of Professional Services, Head of Projects
• Oversight across multiple software implementation projects running concurrently
• Managing a team of project managers
• Client engagement of external customers will be core to this position
• Projects are implementations of an enterprise scale software product
• Contributing to pre-sales efforts, engagement management and longer term account management
• Acting as point of escalation for your team and external customers
• Project reporting, risk management and governance
• Dublin city centre location
Skills / experience:
• Background as a Programme Manager or Senior Project Manager or Head of Professional Services of Head of Projects or PMO
• Strong customer engagement skills (with external customers)
• Proven experience implementing large scale software products or solutions to external clients
• Euro 95,000-110,000
• Bonus, Pension, Health Insurance
• Dublin city center location
Contact Sam in confidence on +353 1 649 8512
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